01179 444880

Refund Policy

1. This policy sets out the returns policy. 

2. If the item you purchased is faulty then please contact us before returning any items to the shop. 

3. If you order online for a shop collection and the items have not been collected then we will offer you a right to a refund. 

4. We do not offer refunds on fireworks that have been purchased from the shop or purchased online and collected as they are a hazardous material. 

5. If an item you purchased was purchased with a discount voucher, then we will only refund the amount that you paid (and not the amount the item was listed for).


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